Proven Leader In personalized Customer Engagement
Truly get to know your customers. The Twilio Segment customer data platform (CDP) gives you a complete view of customers with real-time first-party data that continuously enriches your understanding of them. Caring for your customers’ data is critical and complex. We built data privacy, protection, and compliance into every layer of our platform so you can honor customers’ preferences and keep their data secure across any interaction and channel.
Transform Your Customer Experience
Create the exact solution you need to engage customers at every step of their journey. Twilio Customer Engagement Platform combines flexible APIs for any digital channel, first-party customer data, and global infrastructure to support you at scale.
Personalize Interaction With Real-Time Data
Build personal relationships with each and every customer, cut customer acquisition costs, and increase lifetime value. Twilio Engage uniquely puts the power of a native customer data platform and native omnichannel together in one solution.
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Treat Every Customer Like VIP
Provide service so convenient and proactive, your customers will think you can read minds. Contextual data, flexible workflows, and seamless cross-channel communications empower your teams to engage people in powerful new ways.
Twilio Products
Caring for your customers’ data is critical and complex. We built data privacy, protection, and compliance into every layer of our platform so you can honor customers’ preferences and keep their data secure across any interaction and channel.
Twilio Provides Many Ways To Engage
Caring for your customers’ data is critical and complex. We built data privacy, protection, and compliance into every layer of our platform so you can honor customers’ preferences and keep their data secure across any interaction and channel.
Customer Engagement Platform
Harness your customer data to power omnichannel, personalized engagement
01.
Take control of your customer data
02.
Engage customers on preferred channels globally
03.
Digital customer engagement solutions at any scale
Take The complexity Out Of IoT Connectivity
The way you get a device connected should be easy and reliable. You should have the cloud agility and software flexibility you expect from any solution. Twilio IoT products, like all of our communications solutions, are built to make development easy, efficient, and interoperable. For cellular IoT, that means getting one step closer to the vision of having all networks act as one, on one SIM, with one bill from one provider. Access the best cellular and IoT-only networks with a single Multi-IMSI SIM. Control your connectivity with the simplicity of one API, console, and bill.
Support Any channel with One Platform
Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email.
Offer Users A Convenient Security Experience With Twilio Authy
Simplify your users’ verification process with the top consumer authentication app, Twilio Authy. Works with Verify API to support multi-device syncing, cloud backups, and fast account recovery across channels, including push and TOTP.
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